Frequently Asked Questions
Frequently Asked Questions
Get information about payment, shipping, processing, and returns
We offer a wide range of durable medical equipment and supplies, including but not limited to wheelchairs, walkers, hospital beds, bathroom safety equipment, mobility scooters, diabetic supplies, wound care products, and respiratory equipment.
Yes, we offer rental services for some of our medical equipment items. View equipment available to rent here. Please contact us for specific rental options and availability.
You can place an order through our online store and pay out of pocket, or complete an order form to bill insurance.
We accept various payment methods, including major credit cards - Visa, MasterCard, American Express, Discover.
Yes, we offer shipping services for all orders. Shipping options and costs may vary depending on the size and weight of the items, as well as the destination. You can select your preferred shipping method during the checkout process.
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return the unused and unopened items within 30 days of purchase for a full refund or exchange. Please refer to our Returns & Exchanges policy for more information.
World-class customer service and support
We are here to help you choose the right products for your needs. Our team will work with your insurance company to make sure you get the coverage you deserve.